How ‘Some’ Publicity Can Waylay Your Branding Roadmap
Many firms, especially where CEOs are directly handling
media and branding strategies, can easily get waylaid in achieving their
branding objectives.
This usually happens in SMEs, where any publicity is
regarded as good publicity, which is right to a point.
However, if you keep focusing on your limited PR activity as
a way to achieve your branding goals, think again.
Let’s take the example of an IT software firm, supplying
software and implementation to organizations across verticals.
Ideally this company, like any other, should be
communicating with its target customers consistently, apprising them of
different initiatives it is taking to improve THEIR performance.
This can be done in various forms and forums where your TG
is present.
However, since they do not have any dedicated person or an
agency doing this job, the CEO de facto ends up doing ad-hoc PR activity
instead.
It becomes a passive scenario when all you are doing is
receiving calls from media and answering them, rather than proactively reaching
out to them.
This reactive PR turns into a trap when the channel media
start awarding you and making you feel great, which is good, BUT channels are
not your target audience, are they?
The companies are your target audience.
Moreover, if you limit your media activity to just the
channel media, then probably you will be famous amongst channels, but this has
minimal impact on your branding amongst your TG.
So think strategically about brand goals, and whether what
you are doing is relevant to your strategies.
It is good to feel great about winning channel awards, but
leverage and integrate them into your branding roadmap.
Do you have one?
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